Service
After-Sales & Warranty
Bought it from us. Backed by us.
Every CHINT product that leaves our centres comes with a written warranty, a clear claims process, and a Kampala service desk that owns the call. Lost a contactor coil? RCCB tripping suspiciously often? Solar inverter throwing a fault code? Bring it back, send a photo, or book a technician — we have stocked spares since the 1980s, and we will fix it.
What's included
- Warranty claims (in-person at any centre or by email; replacement units in stock)
- Genuine spare parts (single MCB pole to 1600A frame)
- Service-desk SLA (24-hr first response; 5-day on-site for industrial accounts)
- Audit log on every claim
- Kampala + Mbale + branch network
In the field
